Welcome to Claim Capture AI. These Terms of Service ("Terms") govern your access to and use of our website, services, and any associated technology platforms (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Service.
1. Who We Are
Claim Capture AI is a technology-led claims service provider that uses secure Open Banking connections and AI analysis to help identify potential mis-sold financial products. Our mission is to simplify the claims process and help users access the compensation they may be owed.
2. Eligibility
You must be:
At least 18 years old,
A resident of the United Kingdom,
Legally capable of entering into binding contracts.
By using our Service, you confirm that you meet these criteria.
3. Our Services
We:
Provide a platform for reviewing financial data (with your consent) via Open Banking.
Use AI to identify potential mis-sold financial products.
Help facilitate the submission and management of claims.
We do not offer legal, financial, or tax advice. Our Service does not guarantee compensation or outcomes.
4. Your Responsibilities
You agree to:
Provide accurate, complete, and current information.
Only use the Service for lawful purposes.
Keep your login credentials secure and confidential.
Not misuse or interfere with the functioning of our systems.
You are responsible for all activity occurring under your account.
5. Data Use and Privacy
Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, store, and use your personal and financial information.
Key points:
Your data is encrypted and processed securely.
You provide explicit consent to link your financial accounts via Open Banking.
You may revoke access at any time.
6. Fees and Compensation
Our Service is free to use. If a successful claim is identified and processed, we may retain a portion of the recovered compensation as a success fee. All fees will be disclosed before proceeding.
7. Intellectual Property
All content, branding, code, and design elements on the platform are the intellectual property of Claim Capture or its licensors. You may not copy, distribute, or misuse any part of the Service without express permission.
8. Termination
We may suspend or terminate your access to the Service at any time, without notice, for conduct that violates these Terms or is otherwise harmful to our business, users, or partners.
You may delete your account at any time by contacting our support team.
9. Limitation of Liability
We are not liable for:
Indirect, incidental, or consequential damages;
Inaccuracies in data sourced from third parties;
Missed compensation opportunities;
Interruptions in service availability.
Our liability is limited to the amount you have paid us, if any, in the past 12 months.
10. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising out of these Terms will be resolved in the courts of England and Wales.
11. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via email or on our website. Continued use of the Service constitutes acceptance of the updated Terms.
